Client updates

Build a page a client can check, instead of calling for a status update.

A client update page shows a matter's current progress, using only the fields you choose to share, and updates automatically as the matter changes.

  1. 01

    Open Settings, then Pages

    Every public page your firm has built, including client update pages, is managed from one place under Settings.

    Settings

    Schema configuration
    Reconciliation tool
    Pages
    Precedents
    Leads
    Invoice template

    Billing is under Admin, not here

  2. 02

    Create a detailed table page

    Switch to the Detailed tables tab and choose which fields a client is allowed to see. Everything else on the matter stays private.

    Columns to show

    Columns to show

    Matter NumberMatter TypeStatusSettlement DatePerson ResponsibleInternal notesDeposit Holder

    Two things sit outside this list and both draw on the matter's email: an item's AI summary, and the client question feature if you turn it on.

    Picked or not. A column you do not pick is not on the page

  3. 03

    Share the link

    The page updates when the underlying matter changes, so the link stays current without any further action from you.

    Public link

    diract.io/public/updates/smith-family-trust