Text a lead or client

Send a text message straight from the record.

Send SMS to any phone number, whether or not it is already linked to a record, and see replies in a shared inbox the whole team can read.

  1. 01

    Open Send SMS from the sidebar

    It is a tool alongside your other records, with no separate app or phone number to manage.

    Sidebar > Tools

    Send SMS
  2. 02

    Type the number and the message

    Any phone number works, whether or not it already belongs to a lead or client record in your data.

    Send SMS

    +61 412 345 678
    Your settlement is confirmed for Friday.
  3. 03

    Replies land in a shared inbox

    A reply is visible to the whole team, not just whoever sent the original message.

    Shared inbox

    Thanks, see you then.
    Visible to the whole team